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We collect information to
process and ship your order. We do NOT
sell, trade, rent-out, give-away or in any other way compromise
the information you provide to us.
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We do NOT send
out spam. With each on-line order we immediately email a
receipt, and we email a shipping confirmation on the day of
shipping. If there are any questions or inventory outages on your order we
will first use email to contact you.
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We NEVER ask
for personal or financial information in emails. Do NOT ever respond
to any such email - it is NOT from us, regardless of what the
return address says on the email. (Email addresses can easily be
faked or 'spoofed')
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Our website is thoroughly tested for
security on a regular basis by ControlScan, and orders are
processed on a secure server.
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We do NOT keep
bank card information stored on any of our computers. We never
see the full bank card number from on-line sales - it remains
encrypted even to us.
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We do NOT send
out credit card numbers in the packages or via email. We include a packing list and several ways to reach us in case you need to!
E-mail us if you need another copy of your emailed receipt - we
do not include financial information in the order.
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Orders may
always be securely mailed to us with a check or money order: (Flightlineamerica.com;
P.O. Box 493; Lake Oswego, Oregon, 97034).
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Orders may be
securely FAXED to us at
1-503-210-1667.
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Do
not send your credit card number or any personal information to us, or
to any company, via e-mail - email is NOT a secure method! Please use
the secure on-line catalog, FAX, mail, or we can call you!
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We
shred all financial documents prior to leaving our office.
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We
contract with reputable companies such as Google, Yahoo, ControlScan, and Overture to improve the security, quality and performance of our
website by monitoring certain pages of our website for the
purpose of reporting web traffic, statistics, "click-throughs", and/or other activities on our
website. Where authorized by us, there may be the use of cookies, web
beacons and/or other monitoring technologies to compile
anonymous statistics on the operation our web site and its visitors. No
personally identifiable data is collected by or transferred to
us or to any others.
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Questions to: help@flightlineamerica.com
